Shipping policy

Shipping Policy

Last Updated: JULY 2026

At SPORTFORGE, we're committed to getting your order to you as quickly and safely as possible. Every order is carefully prepared and shipped with the same attention to detail that goes into designing our products.

Order Processing

  • Orders are processed Monday to Friday (excluding public holidays).
  • Orders are typically processed within 1-2 business days.
  • During busy periods, launches or promotional events, processing may take slightly longer.

Once your order has been dispatched, you'll receive a confirmation email containing your tracking information (where available).

Shipping Times

Estimated delivery times are:

United Kingdom

  • Standard Shipping: 1-2 business days 

United States

  • Standard Shipping: 4-8 business days

Europe

  • Standard Shipping: 4-10 business days

Rest of World

  • Standard Shipping: 7-15 business days

Please note these are estimated delivery times and may vary due to customs, courier delays or seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order.

Where available, we may offer Free Shipping on qualifying orders. Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email (where tracking is available).

Please allow up to 24 hours for tracking information to become active.

Customs & Import Duties

International orders may be subject to customs duties, taxes or import fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order.

SPORTFORGE cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If you notice an error, please contact us immediately. We'll do our best to update your order before it ships.

Lost or Delayed Parcels

If your parcel appears to be delayed, please first check your tracking information.

If you believe your parcel has been lost, contact us and we'll work with the shipping carrier to investigate.

While we'll always do everything possible to help, delivery times are ultimately controlled by the courier once the parcel has been dispatched.

Damaged Deliveries

If your order arrives damaged:

  • Take photographs of the packaging and product.
  • Contact us within 48 hours of delivery.
  • Include your order number and photos.

We'll work quickly to resolve the issue.

Multiple Items

If your order contains multiple products, they may occasionally arrive in separate shipments depending on stock availability or fulfilment location.

You won't be charged additional shipping for split shipments.

Questions?

If you have any questions about your order or shipping, we're here to help.

Email: support@sportforge.co

We aim to respond within 1 business day.

A note from SPORTFORGE

At SPORTFORGE, we're not just shipping products—we're delivering tools designed to help athletes build better fundamentals and unlock their potential.

Forging Performance. One Skill at a Time.